Last updated: October 3, 2026
This policy explains how Shine Up (“we”, “us”) handles personal information when you visit this website, use our forms or contact us. We are based in Doha, Qatar.
Information we collect
- Details you send us through the contact and consultation forms: name, phone or WhatsApp number, email address (optional), company name, business activity, the service you need and your message.
- Messages and documents you send us by email, phone or WhatsApp.
- Basic technical and usage data collected through cookies and analytics tools, such as the pages you visit and your device and browser type.
How we use it
- To reply to your enquiry and provide the services you ask for.
- To prepare and submit applications to government authorities and banks on your instruction.
- To improve this website and our services, and to meet legal obligations.
We do not sell your personal information.
Who receives it
Our team, the service providers that help us run the website and our business (hosting, email, analytics), and, when you ask us to act for you, the ministries, authorities, banks and translators involved in your request.
Cookies and third-party services
This website may use cookies for analytics. Fonts are loaded from Google Fonts and the map from Google Maps, which share your IP address with Google. WhatsApp links open a third-party service with its own privacy policy.
How long we keep it
Only as long as needed to handle your request and provide our services, and as required by law.
Security
We take reasonable steps to protect your information. No method of transmission or storage is completely secure.
Your choices
You can ask us to access, correct or delete your information, subject to applicable law.
Contact
Shine Up, Doha, Qatar
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.